M&S wardrobe causes a stink – but it won't give me a refund – AuthenticAfrican

Posted on by Rebecca Smithers

We have a heavily pregnant daughter-in-law in the house and the smell makes us feel sick

I purchased a three-door Hastings wardrobe from Marks & Spencer for my adult son’s room. He and his wife are staying with us for several months and their baby is due shortly. The wardrobe arrived on Monday and the smell was toxic. We all felt sick and had red eyes. I even smelt it coming up the driveway. I called M&S to arrange collection which it said could not be done for three weeks. I explained the urgency due to the baby and am still awaiting a call.

I said I would have to move it outside but was told there would be no refund. But we will now have to do so as the smell has pervaded the house. We had to wash all the baby’s new clothes.

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